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78 lines
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78 lines
4.1 KiB
Markdown
# Community Standards
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Sorry, but this file is off limits to additions or deletions that are not the result of fixing
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grammar or spelling mistakes.
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-->
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Pterodactyl has grown from a community of tens in 2015 to a community of thousands in 2020. During that time
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there have been countless growing pains and community has changed in an innumerable number of ways. At our heart
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however, Pterodactyl continues to exist for one purpose: to be _the_ platform for running your game servers.
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In order to keep true to that goal, and continue to foster one of the largest open-source game panel communities
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out there, we've adopted a simple set of guidelines for participating in this community. The goal of these guidelines
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is to foster an inclusive, welcoming environment for new users, and provide a space for the thousands of existing
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users, administrators, network owners, and hosting companies to co-exist.
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These rules and guidelines extend to all facets of the Pterodactyl Community, including but not limited to our
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Discord Server and all activities within the GitHub Organization.
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## Community Guidelines
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At the most basic level, these guidelines can be distilled down to:
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1. Be a decent human.
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2. Patience is a virtue.
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### Be Mature
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You are expected to be mature and control your behavior in a manner that adheres to basic human decency. If you are
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unable to do this you will be removed from the community. Personal attacks, spam (in any form), "doxxing", or otherwise
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acting out is not allowed.
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This community is fairly lax in regards to moderating language. However, the following are some examples of
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behavior that is absolutely _not_ tolerated and for which you will be removed from the community.
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* Racist, sexist, homophobic, transphobic, or otherwise deregatory speech, images, insinuations, or any language whose
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sole purpose is to denigrate any individual, organization, or class of individual.
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* Threats of violence against any person, group, or organization including "doxxing" of these entities.
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* Pornographic or excessively violent content.
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### Limit the Drama
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Discussion, including linking to or discussing sites or software, that exists to cast a negative image of other
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companies or users is not allowed. This includes calling out hosts using nulled software, attempting to elicit negative
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reactions towards services or websites, or otherwise stirring up drama.
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::: tip
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Assume someone is acting in good faith when responding to them. You don't have to agree with everyone, and you
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don't need to respond to everything.
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:::
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### Be Patient
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This is an open-source project. No members of the development team are paid in an official capacity to write,
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maintain, nor support this software. The following actions are discouraged in this community.
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* Repeatedly asking identical questions within the same channel (or across channels) within short periods of time.
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* It is expected that some questions will be missed. If it has been a reasonable amount of time and your question
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remains unanswered, you're welcome to re-post it.
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* Keep all support questions within the realm of the support channels.
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* Do not interrupt conversations in non-support channels solely to request that someone look in a support channel
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and help you.
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### No Commercial Services
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Discussion of paid installation/upgrade services, modifications, or any other commercial offerings is strictly
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prohibited unless otherwise noted. This also includes reaching out to individuals via Direct Message and offering
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your services without provocation.
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::: warning Check your Username
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Advertising commercial services within your username or display name on Discord is forbidden.
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:::
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[Sponsors](/project/about.html#sponsors) at the silver tier and higher are exempt from this rule.
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### No Mention or Ping Spam
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Please, do not direct message any administrative, development, or notable community members without first
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checking with them. Keep all support queries within the public support channels unless you have been directly
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asked to move it elsewhere.
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_But what if I am trying to respond back to someone?_ That is fine! We only ask that you not mention people
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directly if they're not already involved in a discussion with you.
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