diff --git a/project/discord.md b/project/discord.md index 20cab77b..1f358248 100644 --- a/project/discord.md +++ b/project/discord.md @@ -1,3 +1,7 @@ + # Discord Community Standards Pterodactyl prides itself on providing a warm and welcoming community for all of our members. However, due to the sheer size of our community we have a few rules that we expect all individuals to follow at all times. @@ -42,3 +46,54 @@ reactions towards other sites, or otherwise stirring up drama. ### No Advertising Advertising hosting companies in your username is not allowed. + +## Partnered Hosts +You may notice some users on our server have blue names, this indicates that they are representing a host whom +we have partnered with. + +### Benefits of Partnering +All of our partnered hosts must prove that they are legally operating a business entity, are able to uphold +basic security practices, and in most cases have shown that they are using Pterodactyl in unique ways. + +1. Custom role on our Discord server and the ability to directly solicit clients who might be looking for hosting. +2. Permission to include a link to your company on both your username, and all company associates. +3. Access to a private partners only Discord support channel for direct communication with the Project Team. +4. Call yourself a partner on your website! +5. We'll link your logo on our website as a partner. + +Overall, partnering with Pterodactyl is honestly not all that thrilling, and that is by design. We don't want companies +trying to partner solely for perks and benefits, we want to partner with companies that know what they're doing and +are there for the community and helping to build a great product. + +### Becoming a Partner +We are quite selective about who we partner with. This is for a few reasons, the first being that we don't want to +allow any random hosting company to partner with us and then go under, or, be subject to a data breach. + +Please review the requirements below to see if you might qualify to become a partner with us. If you believe +you meet these requirements, please send an email to dane@[this domain].io. Please refrain from contacting any +of the Project Team directly on Discord, it is disruptive and rather annoying. + +1. *MUST* be able to show proof of buisness registration in your country. +2. *MUST* be able to show an easily found page on your company website that lists at least two (2) sources for contact +from the following list: ticketing system, public twitter page (with activity), phone number, email address, +and/or company address. +3. Your company must have at least 6 months of public operations under its belt. Sorry, but we cannot accept companies +that have not yet launched, or are just launched. We highly prefer companies that have been around for at least a year. +4. Please include information about how you're using Pterodactyl — including any customizations or features that make +you stand out from the rest. + +Please ensure your email requesting partnership is sent from your company domain. We will not accept requests from +email addresses not belonging to the requesting company's domain. + +### Terms & Conditions +1. We reserve the exclusive right to terminate partnerships at any time, without notice, for any reason. +2. You are responsible for the behavior of your staff on our Discord server, and are not immune to the server rules. +We have a 1 strike policy for our hosts: we'll give you a stern warning once if someone breaks our rules and is kicked +or muted because of it. After that your partnered status will be revoked. If any of your staff are banned your host's +partnership status will be terminated immediately. +3. If you are rebranding your company, or otherwise dissolving or creating a new company using the ashes of your current one, +you are _required_ to disclose this to any Project Team member, and your role may be revoked depending on the circumstances. +4. Please ensure you and your staff maintain appropriate nicknames on our server. Make sure your company URL or name is +displayed in the nick. For example `Dane | Pterodactyl.io` is a good nick, `spicy mcnugget` is not — but `spicy mcnugget | Pterodactyl` is. +5. Be reasonable with the amount of staff you want to have a role assigned to in our server, we'd prefer you not have 20 +or 30 people that need a role, and we will likely deny those requests. Don't forget you're responsible for their actions.