diff --git a/.vuepress/config.js b/.vuepress/config.js index a5575078..9788a3b5 100644 --- a/.vuepress/config.js +++ b/.vuepress/config.js @@ -99,6 +99,7 @@ module.exports = { '/project/introduction.md', '/project/about.md', '/project/terms.md', + '/project/discord.md', ] }, { diff --git a/project/discord.md b/project/discord.md new file mode 100644 index 00000000..20cab77b --- /dev/null +++ b/project/discord.md @@ -0,0 +1,44 @@ +# Discord Community Standards +Pterodactyl prides itself on providing a warm and welcoming community for all of our members. However, due to the +sheer size of our community we have a few rules that we expect all individuals to follow at all times. + +## Statement of Support +This software is provided to the game community to provide people with the ability to run their servers from a secure +and modern platform. Pterodactyl is provided free of charge, please refrain from treating us as your personal system +administrators or being abusive when we do not reply immediately or hold your hand through every step of the process. +Anyone found to be abusing our support will be removed from this community at the discretion of the Project Team. + +You are expected to understand how to read documentation to use this Panel. We have spent many hours detailing how to +install or upgrade our software; take some time and read rather than copy and pasting and then complaining when things +do not work. This panel does not exist as a drag-and-drop service to run your servers. It is a highly complex system +requiring multiple dependencies and administrators willing to spend some time learning how to use it. If you expect +to be able to install this with no understanding of basic linux system administration you should stop and turn +around now. + +## Community Rules +### Be Mature +You are expected to be mature and control your behavior in a manner that adheres to basic human decency. If you are +unable to do this you will be removed from the community. Personal attacks, spam (in any form), "doxxing", or otherwise +acting out is not allowed. + +### No Commercial Services +Discussion of paid installation/upgrade services, modifications, or any other commercial offerings is strictly +prohibited. This includes paid modifications or designed for Pterodactyl. + +### Respect the Support Channels +Our support channels — those living under the #support name — exist solely to provide _direct_ Pterodactyl related +support. They are not to be used for general linux questions or other purposes. Please keep these channels clear for +support requests, and be considerate of others by utilizing the emptiest channel at the time. + +### No Direct Messaging for Support +Direct messaging Project Team members or Moderators is forbidden unless you have previously asked for permission. +This rule does not apply if you are in need of urgent attention — for example, reporting security vulnerabilities, +other members breaking rules, or other urgent, _non-support_ matters. + +### No Drama +Discussion, including linking to or discussing sites or software, that exists to cast a negative image of other +companies or users is not allowed. This includes calling our hosts using nulled software, attempting to elicit negative +reactions towards other sites, or otherwise stirring up drama. + +### No Advertising +Advertising hosting companies in your username is not allowed.